Studiemateriale

§How to successfully complete the course

Staff development is about making you better at collaborating, communicating, improving work processes and looking after wellbeing — your own and your colleagues'. Most of it you learn best by trying it in practice and reflecting on what works.

Important concepts to understand

• 01Lean, value, and waste (muda)
• 02Løbende forbedring (kaizen) og 5S
• 03Active listening and constructive feedback
• 04Psychological safety
• 05The Balance Between Demands and Resources
• 06The mentor role and shared responsibility for well-being

Good habits and preparation

• 01Link each concept to a concrete situation from your own workplace
• 02Practice feedback in safe settings before you use it in a difficult conversation
• 03Be curious about others' viewpoints rather than defending your own
• 04Take notes during team meetings and improvement suggestions so they are not lost

Where can you read more?

Ask your instructor for course materials and exercises after the course. You can read more about work environment-related topics from the Working Environment Authority and your workplace's work environment organization. Your professional organization and your AMU provider's handbook can also point to relevant material on management, cooperation, and wellbeing.