Studiemateriale
§Study guide: Finance training
This page brings together the most important aspects of the module so you can revise before exams and use it as a reference in your apprenticeship.
You must be able to do this
- 01Explain the history of the financial sector and why it is heavily regulated
- 02Prepare and conduct a customer meeting
- 03Calculate available amount and perform a credit assessment
- 04Navigate the bank's central IT systems
- 05Apply rules on good advisory practice, confidentiality and anti-money laundering
Central concepts
| Concept | Short explanation |
|---|---|
| Engagement | Everything a customer holds with the bank |
| Credit assessment | Assessment of whether the customer can repay a loan |
| Disposable amount | What the customer has left after fixed expenses |
| Confidentiality obligation | Duty to keep customer information confidential |
| Know your customer | Knowing the customer's identity and the money's origin |
To your internship
Ask your counselor if you can attend a customer meeting in each of the areas you might specialize in. Write down afterwards what the advisor did well – it is the fastest way to learn the trade.
“The skilled finance employee is not the one who knows the most, but the one the customers trust most.”